Terms of Service
Last Updated: October 2023
1. Acceptance of Services
By engaging with Glacial Flow Productivity, you're stepping into a partnership built on integrity. Whether you're booking a personal coaching session or enrolling a team in our workflow optimization program, these terms apply to all digital and in-person touchpoints. Ever wondered why boundaries matter? They're the container for your growth.
We provide productivity system design and digital tool integration with the expectation of active participation from our clients. Success is a two-way street.
2. Cancellation & Rescheduling
Time management is our specialty, so we value it immensely. Workshops and personal coaching sessions require significant preparation. We ask for a 48-hour notice for any changes to your scheduled training or consultation. Cancellations made outside this window may incur a fee as it prevents us from serving other clients in that dedicated slot. Simple as that.
Refunds for digital tool packages or software training are handled on a prorated basis depending on the implementation stage reached.
3. Intellectual Property
All training materials, bespoke workflows, and proprietary efficiency methodologies presented by Glacial Flow Productivity remain our intellectual property. We love seeing you succeed with our tools, but redistribution or commercial resale of our training decks is prohibited. How can we maintain quality if the system is replicated without our expert guidance?
4. Limitation of Liability
While our systems are designed to maximize output, Glacial Flow Productivity doesn't guarantee specific financial outcomes from our consulting services. Every team dynamic is unique. Our role is to provide the framework and the education, while the final execution rests with your team's daily habits.